FAQs

Because of our large database of experienced freelance translators around the world we can provide translations in  over 120 languages and dialects.

Unfortunately, we cannot answer this question without seeing your documents. The price depends on a lot of things: Language pair(s), length of the document, area(s) of expertise and requested turnaround. However, you can find out the price of your translation very easily. Just ask for a quote and we will get back to you within 1 hour.

It’s hard to tell because the time frame depends on your service requested. However, we can assure you that we will deliver the highest quality content as soon as possible. Also, we provide translation of certificates within just 24 hours! Request a quote and we will respond to your query within 2 hours.

We are able to receive your documents in a variety of ways, such as by mail (22 Greenheys, Pencroft Way, Manchester Science Park, Manchester M15 6JJ), email, skype (osw.translation), or you could drop them off at our office, Monday-Friday from 9am to 5pm.

It’s up to you. We can deliver the subtitles in document formats, such as .srt, .txt., .stl and many more. Or we can burn the subtitles into your video. We work with any video formats, the most common ones include .mp4, .avi, or .mov.

Also, you can choose the level of involvement you want from our agency: we can handle the project from the very beginning by transcribing, translating, subtitling, and burning the subtitles into your video, or you can ask us to handle just one of the steps of the process.

Yes. All of our translations are certified and stamped, and we can provide additional certification such as affidavits or notarisations upon request.

It sounds like you do not have the correct fonts installed on your system. We can help with this, either by retyping your document into system compatible fonts or by sending you a PDF so that you can see what the text should be like.

Over the last 22 years our database of translators has been both expanded and refined.  Our recruitment procedures are in line with the BS EN 15038 translation standard, which means that our translators have finished advanced translation studies and have at least five years of professional experience in translation and other areas such as  law, medicine, engineering, finance, or the humanities.

If you have any further questions, please don’t hesitate to call us free on 0800 0188895, or send us an email, or fill in the contact on our contact page. Also, feel free to drop by our office, our team is there for you Monday-Friday 9am-5pm.